Reviews
Rated 4.9 by 462 customers
Most of the work we do in Del Mar comes from someone who has had us out before, or from a neighbor of theirs. That is the only marketing this trade really has.
Reviews
Whirring noise behind the grille that turned into a grind. Fan bearing, salt in the shaft apparently. Fast, tidy, explained what he was doing and cleaned the coil while he had it open.
- ★★★★★
The beverage center out on the deck stopped holding anything past mid afternoon. Two other places had told me to replace it. He showed me the fins gone chalky white on one end from the ocean air, swapped the fan motor and cleaned it up, and it is holding again.
- ★★★★★
Wolf range burner clicked and clicked and would not light after a foggy stretch. I had convinced myself it was the range. It was a damp electrode and a blocked port, cleaned and reseated while I stood there. Took him twenty minutes.
What people actually comment on
Almost never the repair itself — a working refrigerator is what was expected. What comes up again and again is the part around it: that the arrival window was real, that the price quoted was the price charged, and that the technician explained what had failed rather than presenting a total.
The second thing is that the appliance was serviced where it stood. Built-in units are fitted into cabinetry, often with stone worktops and panelled doors around them, and dragging one out to look at it risks more than the fault ever did. On this equipment the condenser is reached through the grille and the sealed system is designed for access in place.
Repairs that did not happen
Some of these reviews are for visits where nothing was replaced: a door seal reseated, a drain cleared, a filter that had never been changed. It is worth saying plainly that a diagnosis which ends in "this does not need a part" is a successful visit, and it is charged as a diagnosis rather than a repair.
Appliance down in Del Mar?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.